2018 Best quality low price cocoa bean grinder Spice Grinding spices machine cocoa processing machines

1. Can you guarantee your quality?

    Of course. We are the manufacture factory. More important, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on our production completely.

    2. If we have problems when using this machine, what should we do?

    If you have any problem, just contact us, we will help you to solve it, and if necessary, we will arrange our engineers to help you in your country.

    3. How about your online service?

   24 hours online to solve any problem. Your email will be reply as soon as possible. Your satisfy is our pursuit. Sincerely hope our cooperation .

   4. What about the shipping methods?

     For urgent order and light weight, you can choose express: FEDEX, TNT, DHL or EMS; for heavy weight, you can choose by air or by sea to save cost.

    5. How long does the whole procedure being worked out?

      After you place a order, the whole time is about 20-45 days. We need 5-7 days to prepare all the stuff, and the specific time is according to the destination requested by the customer. 

Pre-sales services

* any concerns of our machine by email/phone will be replied ASAP within 24 hours

* according to the customers’ requirements and circumstance to make the best design 

* cost/benefit analysis

* to support factory layout

In the sale of services

* we are in charge of installing,debugging and training

* technical guidance of frequently asked questions

After-sales service

* one year guarantee for whole machine except of quick-wear part

* 24 hours technical support by email/phone

* calling, network or door-to-door service

* use friendly English software, user manual and detailed Videos/CD